We allow a 48-hour Approval Period on all Stringed Instruments sold via our website. In the event of a return for exchange or refund the item must be shipped back to the store in original, unused condition with all hang tags, certificates and warranty cards. The buyer pays for shipping both ways. The item must be shipped back or returned in person to West Chester Music within five business days unless otherwise arranged. Please do not ship any purchase back to West Chester Music without authorization.
Amps may be returned to us subject to the following policies: